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Latest activity by a3bdbf 80f79c-
a3bdbf 80f79c created an article,
Customizing brand theme and appearance
You can customize the appearance of each brand Help Center separately. Go to Guide > Customize design to change the theme, fonts, and colors. Upload a custom logo and set a brand-specific color sch...
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a3bdbf 80f79c created an article,
Setting up a custom Help Center for your brand
Each brand in your Zendesk account can have its own Help Center. To set up a Help Center for a brand, go to the Guide admin panel and select the brand. You can customize the theme, logo, and colors...
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a3bdbf 80f79c created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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a3bdbf 80f79c created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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a3bdbf 80f79c created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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a3bdbf 80f79c created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
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a3bdbf 80f79c created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...
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a3bdbf 80f79c created an article,
What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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a3bdbf 80f79c created an article,
How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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a3bdbf 80f79c created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...